Payment Policy

Currency and Checkout

All prices, order totals, and payments on the YETI website are processed in U.S. dollars (USD).

Available payment methods and checkout options will be displayed securely during the checkout process. Payment availability may vary depending on location, payment provider, and order details.


Accepted Payment Methods

We accept eligible credit and debit card payments through supported payment networks and payment providers.

Available payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Other supported payment options displayed during checkout

All payment methods are subject to authorization and availability from the applicable payment provider.


Payment Authorization and Security

Payments are securely processed through Shopify and authorized payment providers.

YETI does not store complete payment card numbers or security codes.

When placing an order, customers must provide accurate billing, shipping, and contact information. Your payment provider or card issuer may:

  • Request additional verification
  • Place an authorization hold
  • Approve or decline transactions according to its own policies

Orders may be delayed, reviewed, or canceled if payment authorization cannot be completed or if a transaction presents a potential fraud or security concern.


Taxes

Applicable sales taxes are collected when required by applicable laws and regulations.

The final order total, including any applicable taxes or fees, will be displayed during checkout before payment confirmation.


Order Cancellation and Refunds

Cancellation requests may be submitted before an order has been shipped.

Once an order has been dispatched, cancellation is no longer available and the request will be handled according to our Refund Policy.

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days after the refund is processed for your bank, card issuer, or payment provider to complete the transaction.


Contact Information

For payment-related questions, please contact our customer support team.

Brand Name: YETI

Email: support@glenfrose.shop

Phone: +1 (415) 555-2847

Physical and Return Address:

1455 Market Street, Suite 1200
San Francisco, CA 94103
United States

Customer Service Hours:

Monday–Friday
9:00 AM–5:00 PM
(America/Los_Angeles Time)